The LionsGate Trolley Company, Ltd. dba
The Great Canadian Trolley Company
Privacy Policy

Welcome to The LionsGate Trolley Company, Ltd., also known as the Great Canadian Trolley Company, collectively referred to as the “Company”. This document sets forth the privacy policy governing your experience when utilizing our website, systems and apps, service offering materials, and our services, collectively referred to as the “Services”.

By utilizing Company Services and accessing our platforms, you acknowledge that you have reviewed, comprehended, and consented to abide by the terms outlined herein, along with our Terms and Conditions and General Disclaimer and Liability Limitation. If you are acting on behalf of other participants, you affirm that you possess the authority to accept these terms on their behalf. Please read these carefully before using our Services.

1. Information We Collect

The Company collects various types of personal information to ensure a seamless and personalized experience for our customers. The specific reasons for collecting information are as follows:

  • Contact Information: We collect your name, email address, phone number, and address to communicate with you about your tour bookings, provide important updates, and respond to your inquiries.
  • Booking Details: Information related to your tour bookings, preferences, and special requests is collected to tailor our services to your needs and ensure an enjoyable experience.
  • Payment Information: We collect and process payment details securely to complete your tour reservations and facilitate seamless transactions.
  • Usage Information: Details about your interactions with our website, such as pages viewed and links clicked, help us analyze usage patterns and continuously improve our services and user experience.
  • Location Information: If you enable location services, we may collect and process information about your geographical location during the tour to enhance the tour experience and provide location-specific information.

2. How We Use Your Information

The Company uses the collected information for the following purposes:

  • Tour Services: To provide you with the sightseeing tour services you have booked and to fulfill your requests.
  • Charter Services: To provide you with the charter package services you have booked and to fulfill your service requests.
  • Communication: To communicate with you regarding your bookings, provide important updates, and respond to your inquiries.
  • Improvements: To analyze usage patterns and improve our services, website, and user experience without identifying individuals.
  • Marketing: With your consent, we may send you promotional emails about our tours, special offers, and events.

3. Information Sharing and Protection of Your Personal Information

Information collected is maintained according to privacy legislation and retention schedules. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. The Great Canadian Trolley Company may disclose personal information where authorized or required by law.

4. Data Security

The Company implements a variety of security measures to maintain the safety of your personal information. Your data is stored in secured databases, and all online transactions are processed through encrypted channels.

5. Cookies and Tracking Technologies

The Company uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

6. Updates to Privacy Policy

The Company may update our Privacy Policy from time to time. The latest version will always be available on our website with the effective date.

7. Your Rights

You have the right to access, correct, or delete your personal information. The Company is dedicated to respecting and upholding your rights in accordance with federal and provincial privacy legislation. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us at:

Telephone: +1 604-525-8001
Email: hello@greatcanadiantrolley.com

Thank you for choosing The Great Canadian Trolley Company. We look forward to providing you with an enjoyable experience.